Frequently asked questions

Economy cars require a minimum age of 22 and a licence held for 3 years; mid-size cars 24 and 3 years; upper-class cars 25 and 3 years; luxury cars and minibuses 25 and 5 years.

Your driving licence, your ID card (or passport) and a credit card in your own name. Upper-class and luxury cars require two credit cards.

Yes. International and Turkish licences are accepted, provided they have been held for the period required for the car group.

Rentals are charged in 24-hour periods. The daily rate depends on the price tier that matches the number of days you rent: the longer the rental, the lower the daily rate.

Only one person can be registered as an additional driver, and their licence details must be recorded when the contract is prepared. Otherwise all insurance cover becomes void. The additional driver fee is ₺500 per day.

There is no prepayment. The amount due is paid when you collect the car, in cash or by credit card (Visa, MasterCard or American Express).

A pre-authorisation is blocked on a credit card in your own name. It depends on the car group: at least TRY 2,500 for economy cars and at most TRY 5,000 for luxury cars.

Collision damage waiver with excess (CDW) and compulsory third-party liability insurance are included in the listed price. See the price list for details.

All fines for traffic offences committed during the rental period are payable by the renter.

All cars are covered by compulsory third-party liability insurance and a collision damage waiver (CDW).

The collision damage waiver does not cover damage that is not caused by a collision, such as parking, tyre, glass and headlight damage. Super collision damage waiver (SCDW), which is not included in the price, can be purchased separately for these.

Do not move the car; have an accident report and an alcohol report drawn up and call +90 212 234 20 12 or our emergency line +90 531 360 77 78 as soon as possible. For the insurance to remain valid, the reports must reach us within 48 hours at the latest.

The insurance becomes void if traffic rules are broken, if the car is driven under the influence of alcohol or drugs, if the driver is not named in the rental contract, or if the car is driven by someone without a licence. See the full list in the rental terms.

At our Şişli head office, at Istanbul Airport or Sabiha Gökçen Airport, or at your address within the city. See the locations page for details.

Yes. A fee applies for airport and address delivery and return; the amount is confirmed when we confirm your booking. Pick-up and return at our Şişli office are free.

If you are 3 hours or more late, one day’s rental is charged.

Yes, we provide child seats for ₺150 per day. Please request one with your booking or at least 72 hours in advance.

Yes, a driver and a guide are available on request. Call us for prices and details, or fill in the quote form.

Choose your car and dates and fill in the booking request form. We reply to every request within 24 hours. You can also reach us by phone or on WhatsApp.

Cancellations must be notified at least 48 hours before the pick-up date. Cancellations that are not notified count as a “no show” and one day’s rental is charged to the credit card.

Images are for illustration; an equivalent car of the same class may be provided. Your car is confirmed when we confirm the booking.